Frequently Asked Questions

The Product

What is the Clean 8018?

The Clean 8018 is a compact 3-in-1 robot floor cleaner that sweeps, vacuums, and mops hard floors automatically. It's designed for everyday floor maintenance — keeping your floors cleaner throughout the week with minimal effort from you.

What does "3-in-1" mean?

It means the Clean 8018 sweeps debris toward the suction inlet, vacuums it up, and can mop the floor — all in one pass. You don't need to switch modes or attachments for basic use.

What floor types does it work on?

The Clean 8018 is designed for hard floors: tile, hardwood, laminate, and similar surfaces. It works best on smooth, hard flooring.

Does it work on carpet?

It is not designed for carpet or rugs. It is optimized for hard floor surfaces.

How big is the area it can clean?

The Clean 8018 covers approximately 70–90 square meters per cleaning cycle — suitable for most apartments, kitchens, living rooms, and bedrooms.

What is the dimension of the unit?

The robot unit is 16.8cm in diameter. The packaging is 18cm × 18cm × 6.2cm.

Does it have scheduling or a timer?

No. The Clean 8018 does not have a scheduling function or timer. You start it manually by pressing the button on top.

Does it come with a remote control?

No remote control is included. It operates with a single button press on the unit itself.

Does it need Wi-Fi or an app?

No. The Clean 8018 requires no Wi-Fi, no app, and no smartphone. It works completely standalone.

How does it navigate?

It uses a random navigation pattern with mechanical collision sensors. It bumps gently into obstacles and changes direction automatically to cover the room.

Will it fall down stairs?

The 8018 uses mechanical collision protection. We recommend not leaving it running near open stairwells. For extra safety, block off stair openings before running it.

How loud is it?

It is designed for quiet operation at 2W rated power. It is quiet enough to run while you're in the room relaxing or working.

What colors does it come in?

The Clean 8018 is available in Black, White, and Yellow.

Battery & Charging

How long does the battery last?

Battery life is up to 60 minutes per charge, depending on floor conditions and usage.

How do I charge it?

It charges via the included USB cable. Connect it to any USB power source — a wall adapter, laptop, or power bank. It does not have an automatic charging dock.

Does it automatically return to charge?

No. Automatic charging is not included. When the battery runs low, the unit will stop and you manually plug it back in to recharge.

Shipping & Orders

How long does shipping take?

Orders are processed within 1–3 business days. Estimated delivery is 7–15 business days depending on your location. All orders include tracking.

How do I track my order?

You'll receive a tracking number by email once your order ships. You can also visit our Track Order page.

Do you offer free shipping?

Yes. Free tracked shipping is included on every order.

Returns & Support

What is your return policy?

We accept returns within 30 days of delivery. The item must be in original condition. Contact us at maxanime312@gmail.com to start a return.

My item arrived damaged. What do I do?

Email us at maxanime312@gmail.com with a photo of the damage and we will resolve it quickly.

How do I contact support?

Email us at maxanime312@gmail.com. We respond within 1–2 business days.